Shipping is free on all orders within the following countries: United Kingdom (UK), Australia and United States (USA).

Processing time for all orders is between 2 to 4 business days (Monday–Friday).

After processing, shipping takes 5 to 10 business days (Monday–Friday) for all orders.

Once your order has shipped, you’ll receive a tracking number via email. You can use this number on our Tracking page to follow your order’s journey.

You can contact us via email at support@babytomtom.com or call us at +1 (307) 452-1113. We’re available Monday through Friday, from 9:00 AM to 6:00 PM EST.

We prioritize the safety of your baby. All our products are selected to meet safety standards. Please refer to individual product descriptions for specific age recommendations and safety information.

We use high-quality, baby-safe materials. Please refer to individual product descriptions for detailed material information.